A man born with one arm has filed a lawsuit after getting turned away from a ride at Universal Orlando’s Volcano Bay theme park.
Dylan Campbell, the plaintiff, was visiting Volcano Bay in 2019 in celebration of his son’s birthday party.
“They assured me 100 times over that I’d have no issue riding anything in the park at all,” Campbell said after he says he checked with guest services.
The event occurred early in the day of his visit after he had successfully made it onto one attraction prior to being turned away from his second: the Krakatau Aqua Coaster, which is one of the theme park’s premiere attractions.
Upon attempting to experience the attraction, Campbell says an employee told him you need two hands to ride.
“There’s a lot of emotions,” Campbell said. “Obviously I was born like this, so I made it my life’s goal to make sure I can do everything, so this has kind of taken away from everything that I’ve worked towards.”
According to Fox 35, Campbell doesn’t let his disability define him and regularly works out, lifting weights and playing basketball weekly.
A federal judge ruled in favor of Universal regarding this case earlier this year, saying the company is following the law by following the guidelines created by the ride’s manufacturer. Although, now Campbell and his attorney are appealing that ruling.
You don’t judge a book by its cover,” said Matthew Dietz, Campbell’s attorney. “You must know the risks. If you don’t, it’s discrimination, period.”
The two believe it’s unfair that the ride’s manufacturer has the ability to set the rules for it and they claim the company doesn’t have evidence that it is too risky for someone without two hands to experience the ride.
Dietz believes the American with Disabilities Act should override Florida law.
“It had nothing to do with the actual risk to people with disabilities like Dylan, it had to do with a couple of men sitting around a table determining what they think is more dangerous than something else and that is inherently unfair,” Dietz said.
- Disney Changes Content Warning for ‘Peter Pan,’ ‘Dumbo,” Other Old Films - February 11, 2025
- Leaked Images Hint at Disney Princess x Bath & Body Works Mist Collection - February 4, 2025
- Ride into the Holidays with Toy Story Inflatable Disney Christmas Scene - November 28, 2024
Our Official Travel Partner of The Main Street Mouse is MEI-Travel & Mouse Fan Travel
Mouse Fan Travel® an Authorized Disney Vacation Planner, has been planning and creating magical Disney vacations since 2005. Their mission is to provide premium service and expert advice to help you get the most for your vacation time and dollar. Their Disney Travel Agents operate with the highest degree of integrity and will handle your family vacation, reunion, honeymoon, corporate incentive trip or getaway, as if it were their own. They pride themselves on expertly representing and advocating for you – their client.
The next time you and your family are planning a Disney vacation, visit Mouse Fan Travel for your no obligation quote or to answer any Disney vacation questions you may have. Are you looking for a beach vacation, tour or cruise to destinations across the globe? Visit MEI-Travel for exceptional expertise with ZERO agency fees.