Partners in Excellence Award Pin
Several years ago Drew and I met a WONDERFUL Legacy named Kevin at Momma Melrose’s in Hollywood Studios. Kevin was by far one of the best servers we had been assigned to that trip, if not the best server we have EVER had in all our trips to Disney parks. He was funny, personable and always one step ahead of us. Any time I said to myself, oh man I need a refill soon, before the thought was finished there was Kevin with a refill. Because we were some of the last dinners that night, Kevin ended up sitting and talking to us for a few moments after we ate. As we spoke I asked him if he could better explain the blue name tag he was wearing because at that point it was still a rather new program and I honestly think his was the first I had seen.
Kevin explained that the blue name tag symbolized he was a Legacy Award winner. Legacy Cast Members are nominated not by guests, but by their co-workers for the Legacy Award, making the award all the more special and unique because co-workers were recognizing each others hard work. Legacy nominees must meet certain job performance markers and they constantly meet company standards in categories nicknamed “dream, create, and inspire”, which are also known as Guest Satisfaction, Cast Excellence, and Business Results. Legacy Award winners blue name tags have “Dream, Create and Inspire” engraved under their name recognizing that they are “consistently inspiring others, going out of their way to create happiness for guests and team members, and finding new ways to deliver Disney magic.”
Over the last few years I have had the honor and privilege of interacting with several Legacy Award winners.. Every time I walk away from one of these interactions I walk away knowing that that person received their award because of the amazing customer service levels that I had the honor of witnessing. After I learned what a Legacy was, and what a tremendous honor the award is, I have even found myself looking for blue Legacy tags just to see how many I can see in one day.
By the way, if you happen to see Kevin at Momma Melrose’s (like Nationer Tracey Mills did in the photo above) tell him Autumn and Drew say hi!!
*Legacy Name tag image courtesy of Disneyland Public Affairs, Jane name tag from Disney Parks Blog, and Partners and Spirit pin images from Ebay.
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